ubuntu-advantage-for-virtual-guests
Ubuntu Advantage for Virtualized Instances

Ubuntu Advantage for Virtualized Instances

For production workloads on public and private clouds, Ubuntu Advantage gives your organisation all the support you need to deploy and manage Ubuntu virtual machines and containers.

 

(For VMs on AWS, you can also buy support on the AWS Marketplace, billed centrally and metered hourly. Click here for Standard and here for Advanced.)

Virtual Guest Essential

$75.00 USD per year

  • 10x5 phone & ticket support (main packages) with 2 hours - 2 business days response time (severity 1-4)
  • Access to self-service customer care portal and Canonical's knowledge base
  • Landscape Management & Monitoring (SaaS Edition)
  • Canonical Livepatch Service: apply critical kernel patches without rebooting
  • Ubuntu Legal and IP Assurance program
  • Ubuntu Extended Security Maintenance (ESM)
  • Optional add-ons: Technical Account Manager, Dedicated Service Engineer, additional Landscape Seats, Landscape On Premises

Virtual Guest Standard

$250.00 USD per year

  • 10x5 phone & ticket support (main packages) with 2 hours - 2 business days response time (severity 1-4)                              
  • Access to self-service customer care portal and Canonical's knowledge base
  • Landscape Management & Monitoring (SaaS Edition)
  • Canonical Livepatch Service: apply critical kernel patches without rebooting
  • Ubuntu Legal and IP Assurance program
  • Ubuntu Extended Security Maintenance (ESM)
  • Optional add-ons: Technical Account Manager, Dedicated Service Engineer, additional Landscape Seats, Landscape On Premises

Virtual Guest Advanced

$500.00 USD per year

  • 24x7 phone & ticket support (main packages + select backports) with 1 hour - 1 business day response time (severity 1-4)
  • Access to self-service customer care portal and Canonical's knowledge base
  • Landscape Management & Monitoring (SaaS Edition)
  • Canonical Livepatch Service: apply critical kernel patches without rebooting
  • Ubuntu Legal and IP Assurance program
  • Ubuntu Extended Security Maintenance (ESM)
  • Optional add-ons: Technical Account Manager, Dedicated Service Engineer, additional Landscape Seats, Landscape On Premises