Virtual Guest Standard
$2,500.00 USD per year
Designed for virtualised enterprise workloads on Ubuntu-certified public clouds, as well as private clouds.
(For the time being, 1 pack includes 10 licenses for online purchases. For purchases outside of this construct, or for queries about our Advanced support tier, please contact our sales desk.)
- 10x5 phone & ticket support (main packages) with 2 hours - 2 business days response time (severity 1-4)
- Access to self-service customer care portal and Canonical's knowledge base
- Landscape Management & Monitoring (SaaS Edition)
- Canonical Livepatch Service: apply critical kernel patches without rebooting
- Ubuntu Legal and IP Assurance program
- Ubuntu 12.04 Extended Security Maintenance (ESM)
- Optional add-ons: Technical Account Manager, Dedicated Service Engineer, additional Landscape Seats, Landscape On Premises
For instances running in a Certified Public Cloud partner's environment
For instances running in a private cloud environment